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SaloonTracker

Refund policy

Clear rules, shown before you pay.

The three salon policies

PolicyFull refundHalf refundNo refund
Flexible2 hours or more before–Under 2 hours
Moderate24 hours or more before3 to 24 hours beforeUnder 3 hours or no-show
Strict48 hours or more before12 to 48 hours beforeUnder 12 hours or no-show

Always refunded in full

Cancelled within 10 minutes of booking, cancelled by the salon, the salon closed or suspended, or the salon rejected your request to move the time.

How long it takes

Refunds go back to the original payment method. We start them immediately; bKash, Nagad or banks can take a few working days.

Questions about this page? Write to [email protected].